FAQ

  • SHIPPING

Shipping times please allow up to ;  

Australia  2 weeks / International  3 weeks 

Due to this prints are print on demand/printed when ordered then packed by hand and addressed then waiting for postal pick up or drop off to post office. Once dispatched you will receive shipping confirmation email 

Shipping cost

Australia  $10.00 AU / International $20.00 AU 

All prints are sent with Australia Post.

  • PACKAGING & POSTAGE

Prints are packed in clear cello resealable sleeve with 700gsm backing board then place in a hard cover postage envelope to protect the print from bending and damage. Stamped do not bended 

Gypsie Mae is not responsible for lost or stolen prints if confirmed delivery. The customer accepts full responsibility for any loss or damage to these items. The customer is responsible for their package if it gets redirected to Gypsie Mae marked as an unclaimed or incorrect address Gypsie Mae does not offer free shipping back to the customer.

  • CHANGES TO YOUR ORDER

Unfortunately, I'm unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular, we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time.

  • CUSTOMS/IMPORT DUTIES & TAXES

Gypsie Mae IS NOT RESPONSIBLE FOR YOUR COUNTRIES CUSTOMS SYSTEM. Unfortunately, Gypsie Mae cannot be responsible if you get charged extra to collect your parcel :) Once dispatched you will receive shipping confirmation. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.

Thank you so much for your support 

 GYPSIE MAE 

 MAREE HOGAN